Shipping Policy

You will be responsible for paying shipping costs for all returned items.

Customers will need to pay an additional shipping fee for an exchanged item to be sent out.

We will not take responsibility for any incorrect address details provided or for the parcels not being claimed by the buyer.

The goods are your responsibility until they reach our shop so please make sure they are packed appropriately so that it will not get damaged in transit.

We also suggest that our customers use a tracked service to be eligible for compensation in case the courier loses the parcel. We cannot be held responsible for any lost parcels.

Late or missing refunds (if applicable)

If you have not received your refund, please contact your bank or payment provider to find out how long it takes them to process a refund.

If the number of working days have gone past and you still have not received your refund, please contact us at info@p48store.com with your order number.

If you have any further questions, feel free to contact us via our contact us page or at info@p48store.com